We do not support or recommend this process as it could lead to connectivity issues and downtime! DO NOT ATTEMPT this process if you are not familiar with networking!
We accept zero responsibility if you choose to use this process!
There is no true “bridge mode” on the HT2000W Modems.
The workaround when a customer wants to use their own router is to do the following:
- Program a static IP to the WAN port of their own router that matches the subnet on HT2000W that is outside of the default DHCP pool of the HT2000w. (For example, you can use 192.168.42.2)
- The WAN port of the router should be 192.168.42.2, Subnet 255.255.255.0, GateWay 192.168.42.1
- For DNS use 192.168.42.1 or 18.104.22.168 or any other DNS of your choice.
- On the HT2000W, go into the advanced firewall settings and check DMZ and use the IP address of 192.168.42.2 (or whatever you set their router WAN port to)
- Under advanced settings uncheck IPv6 automatic (This is at the bottom of the main advanced settings column and not under firewall!)
- Any port forwarding and routing can then be done on the customer’s router.
THIS INFORMATION IS INTENDED TO BE USED ONLY BY CUSTOMERS ON THE ISPSAT/HUGHES VAR BUSINESS INTERNET PLATFORM OFFERED BY MONTANA SATELLITE!
USE THIS INFORMATION AT YOUR OWN RISK! IF YOU ARE A HUGHESNET CONSUMER OR STANDARD BUSINESS INTERNET CUSTOMER, THIS PROCESS WILL NOT WORK FOR YOU AND YOU WILL NEED TO CONTACT HUGHESNET TO HAVE A CERTIFIED INSTALLER ASSIST YOU WITH THIS PROCESS!
Re-commissioning your HT2000W Modem
This is the process for recommissioning a HughesNet HT2000W Satellite Internet Modem/Router! We recommend that you only attempt this process AFTER consulting with our support team! This process is normally required after a modem has been unplugged and/or offline for long periods of time or if someone reset the modem for whatever reason!
Open a browser (Edge, Chrome, Firefox, Safari, etc.)
The HughesNet modem home page should pull up! (It’s a page built into your HughesNet modem and it should pull up even if your system is not online!)
Check and see if you have an >Install link on the left side of that page, if not, look for and click on the little slightly hidden “i” icon at the top right of that page next to the English Language Selection drop-down box to enter the advanced menu!
Click on installation, and install.
Depending on the status of your modem, you will either get to a page that asks for your latitude and longitude or a page with blue buttons at the top.
If you get the latitude and longitude page, you will need to make sure your latitude and longitude are in those boxes correctly, then select the satellite you wish to connect to (E19 in most areas of the US and then click submit!
If instead, you get a page with blue buttons at the top, just click on re-install. The modem may reboot into installation mode, so if you were connected to the modem via WiFi you will need to reconnect to it once it’s powered back up! Next, it should take you to the lat/long page. Make sure your latitude and longitude are entered correctly, then select the satellite you wish to connect to (E19 in most areas of the US and then click submit!
Now you will see a signal strength page! The signal shown on the right is your current signal strength! It should be over 100 in most areas, unless you have bad weather happening around you! This is where you would take a few minutes to repeak your satellite dish if you wish to do so!
If your signal is good, simply click the blue NEXT button at the top of the page to continue!
If your modem asks you for a SAN and PIN, you will need to enter that and then continue, but if your modem has already been commissioned to your account, it should bypass all of that and you should see a bunch of green arrows and your modem should come online!
You should see a message that says Installation Complete and you can go back to the home page at HTTP://192.168.0.1 and make sure you have a green status button! If it’s green or not green for that matter, you can click on it to see what’s happening! It might take 5 minutes or so as the modem will probably download an update to complete the installation!
Once you have a green status button, you should be back online and good to go!
Hope that helps!
This information is for customers of Montana Satellite / ISPSAT who are on our HughesNet Gen5 VAR Business Internet Platform ONLY!
Please only follow this procedure after being recommended to do so by a rep of Montana Satellite / ISPSAT!
Update 2/1/19: This process has changed! It is now recommended that you take the following steps for resetting your modem:
- Go into the installation menu and zero out your latitude and longitude and press submit, then power cycle the modem.
- Log back into the modem installation menu to make sure your latitude and longitude show 0. If not, do it again and power cycle the modem.
- Go to the installation / advanced menu and select SBC file and select the FALLBACK option to install the FALLBACK SBC file and power cycle the modem again!
- Once the modem boots back up and you can log into it again, proceed to the steps below!
Reset your HT2000W modem to factory settings by holding down the WPS button on the front of the modem while holding down the reset button on the back of the modem together for approximately 10 seconds! You will need a paperclip or something small to hold down the reset button on the back of the modem!
You will need to re-install the latest SBC file and re-install the modem by going to the Installation menu and entering your latitude and longitude, selecting your satellite and submitting that information and proceeding through the installation process!
If this does not resolve your issues, please contact us for more information or visit our post regarding your repair/replacement options here!
Once the modem is connected to your computer via a wired or wireless connection and powered up, open your browser (Chrome, Firefox, Internet Explorer, Safari, etc.) and enter http://192.168.0.1 in the address bar and click enter! Do not enter it into a SEARCH box or it WILL NOT work, you MUST enter that address in the address bar of your browser window.
Click on WiFi settings in the left-hand menu!
Enter the password (default password is “admin”)
Select the “band” you wish to edit and make changes!
Be sure to save your changes for each band before switching between them or the changes will not save!
Feel free to contact us if you have any questions!
Visit www.montanasatellite.com/sbc to download the SBC file that is specifically for your HughesNet system! Unzip the file and save it somewhere on a computer you will be using to connect to the HughesNet system!
You can download these instructions here as well!
How to update the SBC file in HughesNet HT2000W Systems:
- Once the modem is connected to your computer via a wired or wireless connection and powered up, open your browser (Chrome, Firefox, Internet Explorer, Safari, etc.) and enter http://192.168.0.1 in the address bar and click enter! Do not enter it into a SEARCH box or it WILL NOT work, you MUST enter that address in the address bar of your browser window.
- At the top of the page to the right of the Language Selection Drop-down box, click on the somewhat hidden “i” icon to the right of the Language selection box on top of that page to get to the “Advanced” page in the modem.
- Next, in the left column menu, select “Installation” and then “Advanced” and then “Upload SBC Config”
- Browse to where you saved the extracted files from the downloaded SBC file and select the .bin file and continue!
- You should get a confirmation box that pops up and confirms a successful installation! If you get green check marks, you should be good to go!
- You can now go back to the System Status page at http://192.168.0.1
Feel free to contact us if you have any questions!