Status

The latest news and current network status, issues, and updates for the HughesNet HT2000W Satellite Internet Systems on our VAR Business Internet Platform

8/30/20: Service Degradation – EchoStar 17& 19/Jupiter 1& 2

Event Notification For: EchoStar 19/Jupiter 2
Event Type: Degradation
Services Affected: Transport
Location: All Locations
Beam/City: All Gateways
Current Status: Service degradation affecting some terminals on EchoStar 17 &19/Jupiter 1& 2 HNS Engineering is working with the provider (CenturyLink/Level3) to address a nationwide internet imapcting issue.
Impact Service Duration: TBD
Event Ticket Date and Start Time (ET): 08/30/2020 0253 Hrs
Event Ticket Date and Stop Time (ET):
Ticket:
 132133273
Sent By: MCD
All times reported are Eastern Time.

 

4/1/20: Some of our customers in some areas are experiencing slow speeds, Gateway, and other connectivity issues due to network congestion/over-crowding!  Many people are also running out of full-speed data now that they are using their system more often than usual! Here’s how to find out what’s happening with your system and service!  Click Here for more information!

 

News & Updates

Corona Virus & HughesNet – Slow speeds, Gateway issues and more!

 

Tips & Tricks:

Check out our Knowledge Base for Troubleshooting Tips and Information!

Stuck on 29 Signal?  https://ispsat.com/knowledge-base/hughesnet-gen5-signal-stuck-on-29/

DAPT2 issues?  https://ispsat.com/knowledge-base/troubleshooting-a-dapt-meter/